Privacy policy

Privacy Policy

Last updated: 27 April 2026

Welcome to the Privacy Policy of Stellivare. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. Please read this policy carefully before using our website or placing an order.

This policy applies to customers and visitors in Australia and is prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Data Controller

Store name: Stellivare
Legal company name: Worldwide Apparel Group LLC
Registered address: House Avenue, Suite 614, Cheyenne, Wyoming 82001, United States
Email: support@stellivare.com

2. Information We Collect

We collect personal information when you visit our website, place an order, or contact us. The types of data we may collect include:

2.1 Information You Provide

  • Full name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely by our payment providers — we do not store full card details)
  • Order history and preferences
  • Messages sent to our customer support team

2.2 Information Collected Automatically

When you visit our website, certain technical information is automatically collected. This may include:

  • Pages visited on our website
  • Date and time of access
  • Volume of data transferred
  • Referring URL
  • Browser type and version
  • Operating system
  • IP address (truncated or anonymised where technically possible)

Purpose: Maintaining a secure and functional website.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and customer service requests
  • Improve our website, products, and shopping experience
  • Detect and prevent fraud or unauthorised transactions
  • Comply with applicable legal obligations
  • Send marketing communications (only with your consent, where required)

4. Google Analytics

We use Google Analytics to analyse website usage and improve our store's performance. Google Analytics uses cookies and similar technologies to collect information about how visitors use our site (e.g. pages viewed, time on site, interactions). Your IP address may be processed in a truncated or anonymised form where technically possible.

Information generated by Google Analytics may be transmitted to and stored on Google's servers, which may be located outside Australia. We rely on appropriate safeguards for any such international transfers.

You can opt out of Google Analytics data collection by installing the browser add-on available at: https://tools.google.com/dlpage/gaoptout.

For more information on how Google uses your data, see Google's Privacy Policy at: https://policies.google.com/privacy.

5. Cookies

We use cookies and similar technologies to enhance website functionality, improve user experience, and analyse site performance. Cookies are small text files stored on your device that help us recognise your browser and remember certain settings.

Types of Cookies

  • Essential cookies: Required for the website to function (e.g. shopping cart, checkout). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics).
  • Marketing cookies: Used to deliver relevant advertising based on your browsing behaviour.

You can manage or disable cookies at any time through your browser settings. Instructions for common browsers:

Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

6. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only where necessary to operate our store, including:

  • Payment processors (e.g. PayPal, Visa, Mastercard, American Express via Shopify Payments) — to securely process transactions
  • Shipping carriers — to fulfil and deliver your orders
  • Shopify Inc. — our e-commerce platform provider (151 O'Brien Street, Ottawa, Ontario, K2P 2L8, Canada)
  • Analytics providers (e.g. Google Analytics) — to analyse site performance
  • Legal authorities — where required by law or to protect our rights

All third-party providers are required to handle your data in accordance with applicable privacy laws and our data processing agreements.

Overseas Disclosure

Some of the third parties listed above are located outside Australia (including in the United States and Canada). Where we disclose your personal information to overseas recipients, we take reasonable steps to ensure those recipients handle your information in a manner consistent with the Australian Privacy Principles. By using our website and placing orders, you acknowledge that your personal information may be transferred overseas in the circumstances described above.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including:

  • Order data: Retained for a minimum of 7 years to comply with applicable tax and accounting obligations.
  • Customer account data: Retained until you request deletion or close your account.
  • Marketing data: Retained until you unsubscribe or withdraw consent.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

  • The right to access the personal information we hold about you (APP 12).
  • The right to correct inaccurate, out-of-date, incomplete, or misleading personal information (APP 13).
  • The right to request deletion of your personal information, subject to applicable legal retention obligations.
  • The right to opt out of direct marketing communications at any time.
  • The right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been interfered with.

To exercise any of these rights, please contact us at support@stellivare.com. We will respond within a reasonable timeframe, and in any event within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, alteration, or disclosure. Our website is protected by a valid SSL/TLS certificate, ensuring that all data exchanged between your browser and our server is encrypted.

Please note that no data transmission over the internet can be guaranteed as completely secure.

10. Children's Privacy

Our website is not directed to children under the age of 15. We do not knowingly collect personal information from children under 15. If you believe we have inadvertently collected such information, please contact us at support@stellivare.com and we will delete it promptly.

11. Cookie Consent

When you first visit our website, a cookie notice will be displayed. By continuing to use the website, you acknowledge our use of cookies as described in this policy. You may manage your cookie preferences at any time through your browser settings as described in Section 5 above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or our services. The current version will always be published on this page, and the "Last updated" date will be adjusted accordingly. We encourage you to review this policy periodically.

Contact Information

Store name: Stellivare
Registered address: House Avenue, Suite 614, Cheyenne, Wyoming 82001, United States
Email: support@stellivare.com

Related Policies

Terms & Conditions | Shipping Policy | Return & Refund Policy | Payment Policy

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